Privacy Policy / Customer Care

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Effective Date: September 6, 2026

At Platinum Gift Baskets, we respect your privacy and are committed to protecting the information you provide when you visit our website or place an order with us.

Information We Collect

When you place an order, contact us, or otherwise interact with our website, we may collect information such as:

• Your name

• Billing and shipping address

• Email address

• Telephone number

• Order and purchase information

• Delivery recipient information

• Information you voluntarily provide when contacting us

Payment information is processed through our third-party payment providers. Platinum Gift Baskets does not intentionally retain complete credit or debit card information.

How We Use Your Information

We may use the information we collect to:

• Process and fulfill your orders

• Arrange delivery of your gift

• Communicate with you about your order

• Respond to customer service inquiries

• Improve our products, services, and website

• Send promotional communications when you have chosen to receive them

• Prevent fraud or unauthorized transactions

• Comply with applicable legal requirements

Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted service providers when necessary to operate our business, including payment processors, shipping carriers, website providers, and other vendors who assist us in fulfilling your order.

We may also disclose information when required by law or when reasonably necessary to protect our business, customers, or legal rights.

Cookies & Website Technology

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and provide a better customer experience.

You may be able to adjust your browser settings to limit or disable cookies. Doing so may affect certain website features.

Protecting Your Information

We take reasonable measures to protect the personal information entrusted to us. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites or services. Platinum Gift Baskets is not responsible for the privacy practices or content of websites that we do not operate.

Children's Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Platinum Gift Baskets
1585 62nd Street, #99822, Emeryville, California 94608
Email: info@platinumgiftbaskets.com